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Our Guarantees

Product

Length of Warranty

Exclusions

Heating Products

5

Electrical componentry - 2 Years

Accessories & Valves - 2 Years

Underfloor heating Cables and Mat Systems - 12 Years

Underfloor heating Thermostats 2 Years

Shower Enclosures, Wetroom Panels and Bathscreens

Lifetime

Serviceable parts including handles, Rollers, Hinges, Seals and other consumables 1 year

Lifetime Guarantee includes finish including special finish

Shattered Glass - No Guarantee"

Mirrors, Illuminated Mirrors & Cabinet

5

Electrical Components - 2 years

Accessories

10

-

Brassware & Shower Valves

10

Cartridges - 3 years

Serviceable parts including Handles, Base Plates, Levers, Diverters, Filters, O rings, Hoses, Heads, Handsets - 12 months

Wastes - 2 Years

Special Finish (Any finish other than chrome) - 5 years

Freestanding Baths

25

Built in wastes - 5 Years

Reinforced Baths

25

-

Furniture

10

Water ingress excluded from guarantee
Handles - 2 Years

Basin

20

-

WC, Cisterns & Seats

20

Ceramic cisterns - 20 years with working parts (fittings = 5 years)

Concealed Cisterns - fixed components - 10 years/working parts - 2 years Seats and hinges - 5 years

Bringing together three brands, The White Space, Redroom and Sommer, you can now
take advantage of a full and comprehensive bathroom offering, including;

Furniture, Ceramic, Shower Enclosures, Heating, Baths, 

Brassware, Showering, Mirrors, Accessories and More...

Style

Value

Quality

All products are designed with the modern consumer in mind. The design and development process is born out of a deep knowledge of the product, the retailer and the consumer. 

The White Space range offers your customers outstanding value for money.
The products offer an impressive ratio of features and benefits to price, providing an appealing solution for all. 

Products are developed with strict policies that give you, the retailer, quality products you can rely on. Quality comes first in
the specification process, giving your customers a quality dreambathroom that gives years of outstanding service. 

For full details of the guarantee applicable to your product, please refer to the relevant manufacturer’s guarantee documentation available to download below.

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The White Space

Includes Furniture, Sanitaryware, Basins, Bowls, Taps, Showers, Mixers, Wastes, Accessories, Baths & Shower Screens

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Heating

Includes Radiators & Underfloor Heating

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Showering

Includes Shower Enclosures, Screens & Walk-in Panels

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